Question 1

How do I schedule a trip with Companion Care Transportation (CCT)?

Accepted Answer

To schedule a trip, you can contact us via phone at +1 205-775-0551, email at companioncaretransit@gmail.com, or through our website at companioncaretransportation.com. Provide your trip details, and we will confirm your booking promptly.

Question 2

What areas do you service?

Accepted Answer

We service Birmingham, Alabama, and the surrounding areas. If you are unsure whether your location is within our service area, please contact us for confirmation.

Question 3

Are your drivers qualified and insured?

Accepted Answer

Yes, all our drivers are highly qualified. They must pass extensive background checks, drug screenings, and are CPR certified. CCT is fully insured and adheres to all Alabama Department of Transportation regulations.

Question 4

What types of transportation services do you offer?

Accepted Answer

We provide non-emergency transportation services, including trips to medical appointments, grocery stores, social events, and more. Our goal is to help you enjoy everyday life with reliable and professional transportation.

Question 5

How much does a trip cost?

Accepted Answer

The cost of a trip varies based on the distance and specific requirements of your journey. Once you request a trip, we will provide you with a detailed quote within 12 hours.

Question 6

Can I leave a tip for my driver?

Accepted Answer

Yes, if you are satisfied with our service, you can leave a tip for your driver. Tips can be given directly to the driver or through our review page.

Question 7

What if I need to cancel or reschedule my trip?

Accepted Answer

If you need to cancel or reschedule your trip, please contact us as soon as possible. We understand that plans can change and will do our best to accommodate your needs.

Question 8

What should I expect on the day of my trip?

Accepted Answer

On the day of your trip, our professional driver will arrive at your designated location on time, assist you as needed, and ensure a safe and comfortable ride to your destination.

Question 9

Are there any items I should bring with me?

Accepted Answer

Please bring any necessary items such as identification, medical documents, or personal belongings needed for your destination. Our drivers are happy to assist with carrying these items.

Question 10

What is your physical address?

Accepted Answer

Our address is 1601 5th Ave N Ste 196, Birmingham, AL 35203, USA. Feel free to schedule a info session on our booking page or reach out to us from our contact page.

Frequently asked questions